We’re spring-ing early! 25% OFF all AILA products! CODE: MARCH25 (retail only)

CUSTOMER SERVICE

Shipping

Flat rate shipping, if available in your area, and under 3lbs can ship for a minimum of $6.80

Payment

We accept all major credit cards and payment through PayPal. 

Taxes

Sales tax is charged on orders in the state of Tennessee.

Returns

AILA Cosmetics strives to be as flexible as possible for our customers while maintaining the highest safety standards.  Unused products from our website may be returned for a full refund within 15 days of the shipping date.  

Products purchased on our website must be returned in its original packaging.  Return instructions are provided on the packing slip.  If you need assistance in processing a return please contact hello@ailacosmetics.com.  If your purchase was made from one of our authorized retailers, contact the store-of-purchase to obtain information on their return policy.

We are always happy to assist you.  Contact us at hello@ailacosmetics.com for direct attention to your needs.

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